Return Policy for US Leather Jackets
At www.USLeatherJackets.com, we are trying our best to make our customer 100% satisfied with their orders and purchases. By keeping record from day first of every order, we try our best to make it 100% according to the specification.
1- We offer 20 days money back or exchange guarantee (except for shipping costs).
2- In case of Return or Exchange: customer must be returned all in original packing and condition with tags attached.
3- Custom order & specially made item are not exchanged or returned. However if any custom order wasn’t made upon specification / measurements, we offer free alternation/fix.
4- Items that have been used will not be accepted as returns. Items which have any stains, emit, body odors or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns.
5- We offer free fix return policy, if item send are defective, incorrect or wrong measurement. Please note that you must provide us a written record of the reason within 48 hours of receiving the item. Therefore, it's especially important to check/inspect item carefully upon receipt. Please contact us prior to returning/exchanging an item. We will give you a return approval to ensure that your return/exchange is accepted.
6- All faulty/exchanged items will be returned by the customer at its own cost, to our service department in Pakistan.
Custom Order, we try our best to match the garment with the picture provided by the customer. 100% copy of the garment [like jacket, pant and motorbike suit] is our aim. Items can’t be returns with the reason that they do not look like a picture.
Please see Our Custom Work section with satisfied customer.